Service Charges and Ordering
*IMPORTANT:* To qualify for HKU pricing, the investigator must be a regular employee of HKU AND payment must be made from an internal HKU financial account that qualifies for internal transfer. Overhead charge is required for all incoming external funding.
Effective 1-Sep-2021Commercial clients welcome, please enquire.
For academic institutes or commercial clients outside of Hong Kong, an extra HK$500 (per payment transaction) handling fee is required if the payment is made by bank draft or telegraphic transfer.
Please submit service request through iLab.
GeneScan results are sent to clients as zipped file through Online Data Delivery System (ODDS), notification will be sent to the email provided on the service request form upon data delivery.
Our current turn-around time is 1-2 working days after sample submission. However, the turn-around time could be longer at times due to unforeseeable circumstances and busy sequencing schedules.
We recommend using the software GeneMapper v3.7 from ABI for microsatellite analysis.
This software is available on one of our user data analysis workstations (User PC#2) in Room 6-01 at CPOS.
Clients may make advanced bookings for the workstation via our online resource booking system (ORBS) or at our reception counter (Room 6-02).