Serving 400+ Research groups
in 2024
Stocking of 500+ products
in 20+ categories
The Online Ordering System (OOS) in BR Core is a user-friendly web-based system for registered member to place order of routine laboratory consumables through internet. Users of the system can browse for details of wide range of products, check for real-time stock quantity and price, submit and approve orders as well as manage and review purchase records with easy operation.
Registration
Supervisors and delegated group member(s) of the Faculty of Medicine can register* in the Online Ordering System to order stocked items in Bioreagent Core. Supervisors could set an approval limit (HK$0-15,000) in the registration form to allow the delegated member to make a self-approving purchase of an amount below the limit. Supervisors may set different approval limits for different lab members. Students/staff working for more than one supervisor can join more than one “Group” with a registration form endorsed by the respective supervisor. The Registration Form can be downloaded Here. Completed registration form should be submitted to bioreagent.cpos@hku.hk or Rm 6-01, Laboratory Block. 21, Sassoon Road.
*This account for the online ordering system is independent of HKU portal account.
Ordering by Creating Item Request (IR) in OOS
Order can be placed by making an Item Request (IR) in the OOS for all available items in the Core’s stock. Order can be approved by users themselves when the order amount is less than the approval limit set by the supervisor or be approved by the supervisor (by login to OOS, signing the IR form or by email confirmation) when the order amount exceeds the approval limit. User Guide for basic operation is available Here.
Self Pick-up or Delivery of ordered items
- Ordered items can be picked-up by the requester or his/her representative at L6-01, Laboratory Block, 21 Sassoon Road. Requesters should contact reagent@hku.hk or 39177558 in advance for pick-up arrangements.
- Delivery services are provided for consumables and plastic-ware. Fragile or valued items should be pick-up in L6-01, Laboratory Block, by the requester if product integrity is concerned.
- Delivery to laboratories in Laboratory Block would be within 3 working days.
- Delivery to laboratories in Queen Mary Hospital and HKJCBIR will be arranged in a weekly schedule as shown in OOS login message.
For any inquiries, please contact Bioreagent Core’s staff at bioreagent.cpos@hku.hk or 3917 7558
Stocks
A wide range of products from renowned and trusted brands can be ordered in the Online Ordering System.
Stock in the Core is in two types: (I) Retailing stock and (II) Consignment stock.
(I) Retailing stocks are purchased by the Core already. Stocks are purchased in bulk for maximum discount and efficient logistics. They are owned by the Core and to be sold to research groups from the Core. HKU project/funding account code should be provided for settling the charge when placing an order with IR.
Upon confirmation of the IR, the Core will distribute the requested items to the requester’s lab with an Invoice issued by the Core. Invoices amount shall be settled by interdepartmental transfer (submitted by the Core) in HKU FEO.
With this centralized purchase, the research group can minimize effort in sourcing, selecting, negotiating and arranging logistics for their daily supply. Quality assured reagents and consumables are instantly available from the Core’s warehouse.
(II) Consignment Stock is deposited in Core’s warehouse by the local vendors e.g. Thermo Fisher, Life Technologies, BioArrow, BioRad etc. These stocks are owned by the vendors and to be distributed by the Core to the requester’s lab upon IR confirmation. The Core will distribute the requested item with a Core’s Delivery Note. Invoices will be issued by corresponding vendors and mailed to the requester’s lab afterward. No account code is needed in IR since the requester should process the invoice as a direct invoice purchase through their own department’s procedure.
With these vendors’ provided stocks, popular but costly/short-lived items are also available readily from the Core with minimum lead and delivery time. Special discounts are also offered by the vendors for these items.
Representative brands of items in various categories are listed in the below table. For further details of the full range of available items, please visit the Item Master in the OOS.
HKU eProcurement System
- Some products that were previously sold on bioreagent core has now been integrated to HKU’s eProcurement System, for eProcurement system access, please ask your department for details
- For the ordering process please refer to the following eProcurement ordering guideline
- The items ordered from eProcurement system will be delivered by vendor directly, not by bioreagent core.
Terms and Conditions
General Terms
- Information in the Online Ordering System (OOS) is for efficient handling by admin, vendors and requesters. Please refer to the manufacturer website for detailed specification. Original catalogue number is used for most of the items in OOS.
- Quantity available in the OOS is for reference only. Final ordered quantity is subjected to adjustment by the Core depending on actual availability of the items.
- Price would be fixed upon IR confirmation but subjected to justified changes by the Core under special conditions. Requester will be notified accordingly and may opt to cancel the order if appropriate.
- Corresponding Terms and Conditions of the Core and vendors apply to each of the items purchased through Bioreagent Core. Please read the Terms and Conditions before submitting an Item Request.
- The items in IR will be reserved only when IR is in “Approved” status but not “Save”, “Submitted” or “No Stock: Confirm & Wait” or “Cancelled” status
- Submitted and Confirmed IR cannot be cancelled. Please check and be sure before confirming or submitting orders.
- Requester should check immediately for product type, quantity and integrity upon delivery. Signing on Delivery Note/Invoice confirm that the correct items are received in good condition. The Core will not be liable to any issue being identified afterward.
Terms on (I) Retailing Stock
- Do not Submit the (copy of) invoice issued by Bioreagent Core to HKU FEO. The invoice is for your (departmental) reference ONLY. The amount in the invoice will be debited from the “HKU Account Code” by HKU FEO’s interdepartmental transfer which will be initiated by the Core but not the requester.
- For amendment in payment account code, hard copy or scan of invoice with updated account code should be submitted to Bioreagent Core as soon as possible and within 2 weeks from the receiving date. Late submission may not be processed.
- For any issues with the received item, requester should contact the Core immediately and within 3 working days. The Core reserve the final right and decision for any possible replacement or refund.
- Clean and intact original packing should be kept for any request of return of items. Return would only be allowed when appropriately justified and confirmed by the Core.
Terms on (II) Consignment Stock
- Invoices for the items will be issued by corresponding vendors. Please make payment to the vendors through HKU FEO as direct invoice purchase.
- For any query related to the items, payment, replacement, or refund, please contact the corresponding vendors directly. The vendors are fully responsible for issuing invoices and delivering it to requester.
For any inquiries, please contact Bioreagent Core’s staff at bioreagent.cpos@hku.hk or 3917 7558
Inquiry
For delivery issues, please contact Mr. LI, Aaron at 3917 7559.
For other inquiry, please contact 3917 7558 or bioreagent.cpos@hku.hk
Useful Link
Online Ordering System
Registration Form
Online Ordering System User’s Guide
